How to erase Windows login password if you forget it

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When you start your Windows computer, you probably have to enter your login password before Windows would let you see your desktop and do stuff. Have you ever wondered how secure the built-in password protection of Windows is? The answer may surprise you! This article shows how to use the tools freely available on the Internet to create a bootable CD that can be used to erase the Windows password. If you forget your Windows login password, you can use this information to erase your own password and restore access to your Windows files and folders. Be aware, however, that anyone who has the physical access to your computer can do that, too! If you have private files that you really don't want anyone to see, the Windows password is not enough to protect them. (More about this later.)

Summary of the steps:

  1. Read the instructions first!
  2. Download a CD image file
  3. Burn the CD image file to a recordable CD-R disc
  4. Boot your computer from the CD-R disc
  5. Make the correct selections to clear your Windows password
  6. Restart the computer as usual and login to Windows without password!
  7. Secure your files for real

Read the instructions first!

Yes, read this whole page before you start doing anything and see if you feel up to the task. If anything is unclear, ask a friend, or a colleague who has more experience with the computers than you, or seek help from a qualified professional. Don't take this lightly: if you do something wrong, you may end up with an inoperable computer or destroyed files. Better ask for help now than when it's too late!

Let's check a few things before going any further. Does your computer run Windows or is it a Mac? If it's a Mac, stop here and go look for a password-resetting tool specifically designed for the Mac computers. This information won't help you if you have a Mac, don't even try it.

OK, so your computer runs Windows. Which version? Is it XP, or Vista, or Windows 7? Or is it an much older version such as Windows 95, 98, or Windows Millennium? If it's the latter, stop here and go look for another tool, this information won't help you reset a password to an old Windows computer, don't even try it.

So, you have Windows 7, Vista, XP, or Windows 2000. Is it 32-bit or 64-bit? The method discussed here works for either one, but if you can't tell, it's probably a good indication that you better ask someone more experienced with Windows than you are for help.

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Another question: have you used Windows Encrypted File System (EFS) to encrypt files on your computer? If you don't know, it probably means that you have not used it, which is OK. However, if you did use it, be aware that any file that you've encrypted with EFS will be lost after you've erased the Windows password. If you have such EFS-encrypted files and you don't want to lose them, stop here and consult with a qualified computer professional. (This does not apply to the files encrypted with other encryption software, such as our USBCrypt: the Windows login password has no effect on such files.)

If you are OK so far, go on.

However, first things first:

DISCLAIMER: THE INFORMATION DISCUSSED HERE CAN CAUSE HARM TO YOUR COMPUTER, INCLUDING BUT NOT LIMITED TO: THE IRREPAIRABLE DAMAGE TO THE FILES, MAKING THE COMPUTER INOPERABLE, AND/OR VOIDING THE COMPUTER MANUFACTURER'S WARRANTY. YOUR COMPUTER MAY BE INCOMPATIBLE WITH THE INFORMATION DISCUSSED HERE. THE INFORMATION DISCUSSED HERE INVOLVES THIRD-PARTY TOOLS THAT HAVE NOT BEEN TESTED BY WINABILITY SOFTWARE CORPORATION. THE USE OF THE TOOLS AND INFORMATION DISCUSSED HERE MAY BE ILLEGAL IN YOUR JURISDICTION. THE INFORMATION DISCUSSED HERE IS PROVIDED "AS-IS" WITHOUT WARRANTY OF ANY KIND. THE INFORMATION AND TOOLS DISCUSSED HERE MAY BE INCORRECT, OUTDATED, INVALID, OR HARMFUL. BY USING THE INFORMATION AND TOOLS DISCUSSED HERE YOU AGREE WITHOUT EXCEPTION THAT YOU WILL BE THE SOLE RESPONSIBLE PARTY FOR DETERMINING WHETHER THIS INFORMATION AND TOOLS ARE SUITABLE FOR USE BY YOU, AND YOU AGREE THAT ALL RISK ARISING FROM ANY USE OR MISUSE OF THE INFORMATION AND TOOLS WILL REMAIN WITH YOU. THE INFORMATION AND TOOLS DISCUSSED HERE ARE NOT SUPPORTED BY WINABILITY SOFTWARE CORPORATION. SHOULD YOU HAVE ANY FURTHER QUESTIONS OR ASSISTANCE WITH REGARD TO THE INFORMATION AND TOOLS DISCUSSED HERE YOU SHOULD SEEK COMPETENT LEGAL AND/OR TECHNICAL ADVICE FROM QUALIFIED PROFESSIONALS.

WINABILITY SOFTWARE CORPORATION PROVIDES THIS INFORMATION "AS-IS." NEITHER WINABILITY SOFTWARE CORPORATION NOR ANY OF ITS SUPPLIERS OR RESELLERS MAKES ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WINABILITY SOFTWARE CORPORATION AND ITS SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SYSTEM INTEGRATION, AND DATA ACCURACY. THERE IS NO WARRANTY OR GUARANTEE THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE, OR THAT THE SOFTWARE WILL MEET ANY PARTICULAR CRITERIA OF PERFORMANCE, QUALITY, ACCURACY, PURPOSE, OR NEED. YOU ASSUME THE ENTIRE RISK OF SELECTION, INSTALLATION, AND USE OF THE SOFTWARE. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. NO USE OF THE SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. To the extent that this Warranty Statement is inconsistent with the jurisdiction where You use the Software, the Warranty Statement shall be deemed to be modified consistent with such local law. Under such local law, certain limitations may not apply, and you may have additional rights which vary from jurisdiction to jurisdiction. For example, some states in the United States and some jurisdictions outside the United States may: (i) preclude the disclaimers and limitations of this Warranty Statement from limiting the rights of a consumer; (ii) otherwise restrict the ability of a manufacturer to make such disclaimers or to impose such limitations; or (iii) grant the consumer additional legal rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or prohibit limitations on how long an implied warranty lasts.

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Download the CD image file

To prepare for the password-erasing procedure, you need another computer to connect to the Internet, download the necessary file, and burn the CD image to a CD-R disc. (Obviously, since you are reading this page, you are already using such a computer.) Click on the link below to download a zip file, save it to the hard drive (remember where you've saved it and its name!). Note: this link points to a file located on a third-party server. If the download does not start, it means a problem with that server. In such a case, please wait a minute or two, and try again. If the problem with the link persists, please let us know.

Download the password-erasing CD image

This should download a Zip file that contains the software created by Petter Nordahl-Hagen.

Burn the CD image file to a recordable CD-R disc

The Zip file that you have just downloaded contains an ISO file that you need to extract out of the Zip file. (If you don't know how to do it, ask someone.) Then use disc-burning software to burn the ISO image to a blank CD-R disc. Note that you should not burn the ISO file itself to a disc, you need to burn the image inside of the ISO file to a disc. Usually the CD-burning software can figure it out. If not, again, ask someone for help.

To verify that you have burned the CD-R correctly, open it with Windows Explorer. If you see BOOT.CFG, BOOT.MSG, and other files there, it means the disc has been created correctly. If however, you only see one ISO file there, that's not right, such a disc will not work!

Boot your computer from the CD-R disc

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Now that you've prepared the CD-R disc, go to the computer for which you have forgotten the password. Insert the CD-R in the CD or DVD drive and turn the computer on (or restart it if it's already on). If you see no difference in how the computer starts (that is, you see a Windows logo displayed and then it prompts you for a password to log in) it means that your computer is configured to boot from the the hard drive directly. What you need to do is change its BIOS settings to make it try to boot from the CD first. The exact procedure depends on your computer model and the version of BIOS that it has. Locate the manual that came with your computer and find the instructions there or search the vendor's web site for the information. If you don't know how to change the BIOS settings, again, ask someone how knows for help. Keep in mind that when you get ot the BIOS settings screen, your mouse most probably won't work here, you would need to use the keyboard to make the changes.

The boot settings are usually located on the Boot menu of the BIOS screen, similar to this:

Move the CD-ROM entry to the top of the boot list. When done, don't forget to save the changes:

The computer will restart and hopefully this time instead of the Windows logo you will see a black-and-white screen filled with information, probably scrolling up rather fast. If that's what's happening, it means you did it right, the computer has booted from your CD-R and is getting ready for the procedure. Wait a few seconds until the scrolling stops. Now pay attention and be very careful what you do, it's very important!

Make the correct selections

At this point you are probably seeing a screen similar to the following:

Pay attention to the bottom part of the screen, that's where the text explaining what's expected from you is. As the example above shows, what you need to do now is select the partition of the hard drive that has Windows installed. In most situations it's not as scary as it sounds. If you have Windows XP or Windows 2000, then the first partition is where Windows usually is. However, if you have Windows 7 or Vista (which is the case for the example screen above), then the first partition could be a small (100MB) boot partition, and Windows partition most probably is the second one. If you select a wrong partition here, the software will check for the presence of Windows on it later on and if not found, it will return you back to this screen and you will have an opportunity to select another partition. Enter the number of the Windows partition here (which is 2 in this example) and press the Enter key to continue:

Here, it asks you to enter the path to the registry directory. Most probably, Windows is installed in its default location, so you don't need to change anything here. Just press Enter to continue:

If you see a screen that has --More-- at the bottom, it means that you have probably selected the correct Windows partition in the previous step. Press the q key to dismiss the screen. If you don't see such a screen, it probably means that you have selected a wrong partition. In such a case press q to go to the previous screen and try another partition.

Type 1 and press Enter to continue.

Type 1 and press Enter here, too.

You are almost there! Now, enter the name of your user account that you want to reset the password for. In this example, the account name is AdminUser, your user name will likely be different. Check the list of the users at the bottom of your screen to see how your user name appears there, that's how you are supposed to enter it.

Type your user name and press Enter to continue.

Type 1 and press Enter to continue.

If you see the message Password cleared! near the bottom of the screen, that's good, but you are not finished yet: the program still needs to save the changes back to the Windows partition. To do that, type ! and press Enter to continue:

Here, type q and press Enter to continue. You will be asked to confirm that you want the program to write the file(s) back:

Type y and press Enter to continue.

This screen asks if you want to repeat the procedure (New run?). Type n and press Enter to decline, unless you see an error message and want to try again.

Now you are done! Remove the CD-R disc from the tray, and restart the computer. It should start as usual now, displaying the Windows logo, and finally showing the Windows login screen. Just click on your login icon (if it asks for a password, leave it blank) and you should enter Windows without the password! Now you can use Windows Control Panel to create a new password for your account. Take care to remember it this time, or you would have to go through this procedure again.

Secure your files for real

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As you can see, it's quite easy to erase the Windows login password and get to your Windows desktop and files. This is a good thing if it's you who forgot your own password who is erasing the password. However, what if you lose your laptop or someone breaks into your office and steals your computer? If you have any important files that no one should see (such as your client database, your accounting or tax records, or maybe even the family photos you took during your last vacation), you need to secure them more strongly than with just the Windows password.

To secure your files for real, you need software that uses strong encryption to protect your files. "Strong" encryption means that even if someone has an unrestricted physical access to your computer, even if someone can examine every bit of information stored on your computer, even if someone is the brightest person in the world, s/he would not be able to decrypt your files without knowing your password. Search the Internet, you will find plenty of software products offering the encryption (be aware, though, that not every software that claims to be able to encrypt your files offers the "strong" encryption). Try them all, then come back here and check out our strong encryption product USBCrypt: it will keep your sensitive files much more secure than Windows itself.

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Comments:

  1. chintu says:

    this is good software.

  2. Larry says:

    Thanks. This was a real lifesaver – I had forgotten the password to a server for which I am responsible. This worked beautifully!

  3. Mickey says:

    Worked perfectly! Thanks so much!

  4. John says:

    This software is amazing. after trying many other things…..this really came thru for me……thank you thank you

  5. Tom says:

    Bought a new computer, somehow I guess I entered the wrong Windows password twice.Not easy to be that dumb but I was! This software really worked, talk about bailing me out. I am so grateful. You have to be careful what you type in the Bios but if you follow the prompts exactly it works perfect. Awesome!

  6. Kizito T.M. says:

    Thanks man, it worked! You’re the best!

  7. jari says:

    does it work for windows 8?

  8. siddhant says:

    DOES THIS WORK ON WINDOWS XP?

  9. WinAbility Software says:

    jari, siddhant, and others: Yes, it _should_work with any NT-based version of Windows, including XP, Vista, 7, and 8. However, there could be situations in which it could not work as expected. The best way to proceed is to do a full disk backup before trying anything. Then, if it doesn’t work for your specific configuration, you could always restore the disk back and try something else.

  10. willdavis says:

    when i put my window 7 in safe mode it dont do anything the words just get biger why wont safe mode work on my hp windows 7 computer i forgot my passwords i have two users accounts please help i for got both account pass words mean and my exwifes

  11. WinAbility Software says:

    willdavis: you may want to ask a local computer professional for help.

  12. Rufus the Dog says:

    Used this last night to reset the password of a Windows 7 laptop on behalf of the parents of their recently deceased son. Loads of photos for them to access and treasure. Excellent, cannot recommend this highly enough

  13. thetju says:

    How can I do this on a PC without a disc drive??

  14. WinAbility Software says:

    @thetju: You can create a bootable USB flash drive and boot from it instead of a CD. There is plenty of information on the web on how to create a bootable flash drive. Good luck!

  15. Albert says:

    can someone make a video.

  16. William Simbota says:

    Thanks so much, I had lost The Directors password because I removed her computer from the domain before activating the Administrator user. This software saved me.

  17. gottabwise says:

    Worked great…I’ve been trying out different software for hours…This worked and made me feel like Superwoman. :) Makes me want to learn how to code.

  18. lesbec says:

    Thank you. Whatever the bug was had created an admin, and changed me to a regular user. I couldn’t even update or execute malwarebytes or spybot. I deleted both admin passwords, and promoted me to admin using this utility. Then both spybot and malware updated and killed the bug. Thanks again, Les.

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