Technical and Customer Support

If you have problems using our software, please check out the on-line Help for the program you are using. Our experience shows that most questions have already been answered in the Help files included with the software. Also, look through the Answers to Frequently Asked Questions (FAQ) sections of this site:

If you still have questions or comments, please use the form below to contact us. Please DO NOT send us email messages directly, because the email messages that you send us often do not arrive, and if they do, our replies often get blocked by your anti-spam or anti-virus software, causing frustration and unnecessary delays in communication. Please use the form below to contact us directly instead of sending us email messages.

Note: By submitting any information through this page, you grant us an unlimited right to use or post such comments, tips, questions, testimonials, complaints or other information as we see fit, and you agree to hold WinAbility Software Corp. and its authors, owners and operators harmless against any and all claims that may arise from our use of such information.

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If reporting a problem with our software, please be sure to provide the following information:
  • Edition and version number of Windows that you use;
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  • A detailed description of the problem (a reproducible sequence of steps leading to the problem would be of most help).