FAQ (Frequently Asked Questions)

Does ActiveExit require product activation or license validation?

No, ActiveExit does not require product activation or license validation. You only need to enter your license key into the program after you have purchased a license for its business use, that's all. You can reinstall the software and enter your license key in it whenever you want, any number of times (assuming you are not installing the product on more computers than included in your license, of course).

Can I use the same license key to install ActiveExit on several computers?

Yes, you can use the same license key, provided that you are installing it on no more computers than included in your license. Please refer to the file License.rtf (installed along with other files of ActiveExit) for the detailed description of the terms of using this software on more than one computer.

How do I enter the License Key?

If you use ActiveExit for the personal purposes (not related to your business or employment), then no license key is needed: the personal use license is already included in the file that you have downloaded from our web site.

If you have purchased a license for business use of ActiveExit, you have two options for entering the license key:

Use the configuration utility of ActiveExit: just press the About button and then click on the Enter License Key button.
Use the Group Policy to automatically distribute the license information to all computers on your network.

IMPORTANT: When entering your license information, make sure you are entering the Licensed To name and the license key exactly as they are shown on your license certificate, including all capitalization and punctuation. Otherwise, ActiveExit may not accept the license key or may not register your information properly. You may wish to copy and paste the name and key from our message into the form, to avoid typos.

Can ActiveExit be used with the limited user accounts?

Yes, it can. The installation and configuration of ActiveExit must be done by the administrator, but after ActiveExit is enabled, it can monitor and logoff any user account, including the non-administrators and guests.

Can ActiveExit force the computers to sleep or hibernate?

No, ActiveExit no longer offers an option to sleep or hibernate the computers after the user inactivity. If you require it, you could create the desired Power Plan (using Windows Control Panel) that would cause the computers to sleep or hibernate after a timeout. Just set up such a timeout a bit longer than the ActiveExit timeout, to make sure the user is logged off before the computer goes to sleep.

How can I minimize the possible user data loss?

Since ActiveExit terminates the inactive user sessions unconditionally, there is a possibility that any unsaved changes to the user's documents can be lost when ActiveExit logs off the users from their accounts. To minimize the possibility of such loss, make sure that the users only use applications that offer the auto-save feature. For example, some Microsoft Office applications offer the option of periodically saving the document changes, even if the user is away from the computer. If you set up such an auto-save period shorter than the inactivity period used by ActiveExit, then the changes to the user documents would be saved before the automatic logoff would occur.

How can I get a printed version of this guide?

This user's guide is available online in the printed-friendly format:

http://www.winability.com/active-exit/users-guide-printable.htm

Open the link above in your web browser and use the web browser's Print command to print it out on your printer.