Dear Valued Customer,
We apologize for any inconvenience you may have experienced with our software. If you would like us to try to help, please contact us with the description of the problem.
We offer 30 day unconditional money-back guarantee on licenses for up to 5 computers/users. If you are not satisfied with a product for any reason, please use the form below to request a refund.
Please note that certain items are not refundable, such as:
- Orders more than 30 days old.
- Software licenses for more than 5 computers or users.
- Orders paid with a cryptocurrency such as Bitcoin.
- The cost of the optional CD-ROM and its shipping (We can only replace a defective CD-ROM).
- Orders from customers who have previously requested refunds from us.