"Safe mode" is a special diagnostic mode of Windows, which you can use to troubleshoot problems with your computer. (You can find more information about the safe mode and how to use it in Windows Help.) When you reboot your computer in the safe mode, only the core Windows components are loaded and activated, leaving most extra software modules (including Folder Guard) in an inactive state. This means that when your computer is restarted in the safe mode, your computer is not protected by Folder Guard.

However, it is possible to configure Folder Guard to protect your computer even in the safe mode. Before you do that, though, be sure to create an emergency system floppy disk and learn how to use the troubleshooting tools it contains, to be able to restore access to your computer should a conflict between Folder Guard and some other software or device on your computer occur. Please note that we DO NOT provide technical support regarding the use of the safe mode or the troubleshooting tools; please contact the manufacturer of your computer regarding such issues.

The instructions on how to configure Folder Guard to perform the protection in the safe mode are provided to the licensed users of Folder Guard only. If you have not purchased your license yet, please click here for the instructions. If you have already purchased a license, please contact us (be sure to include your order number in the message!), and we will reply with the instructions on how to set up Folder Guard to operate in the safe mode.

NOTE: We DO NOT recommend enabling the protection in the safe mode, because if a conflict between Folder Guard and some other software you have on your computer occurs, you may not be able to use the safe mode to troubleshoot the problem, until you disable the operation of Folder Guard in the safe mode. Before you enable the protection in the safe mode, at the very least, you should have an emergency disk available and know how to use the troubleshooting tools it contains. We do NOT provide support regarding such issues.