Technical and Customer Support
ATTENTION: If you have contacted us using the form below and received no reply by email, it could be because your anti-spam or anti-virus filter is blocking our email messages. In such a case, you can read our reply or check the status of your support request here.
If you have problems using our software, please check out the on-line
Help for the program you are using. Our experience shows that most questions have already been answered in the Help files included with the software. Also, look through the
Answers to Frequently Asked Questions (FAQ) sections of this site:
If you still have questions or comments, please use the form below to contact us. Please DO NOT send us email messages, because due to the spam, worms, and spyware problems the reliability of email has diminished greatly in the last few years. The email messages that you send us often do not arrive, and if they do, our replies often get blocked by your anti-spam or anti-virus software, causing frustration and unnecessary delays in communication. Please use the form below to contact us directly instead of sending us email messages.
Note: By submitting any information through this page, you grant us an unlimited right to use or post such comments, tips, questions, testimonials, complaints or other information as we see fit, and you agree to hold WinAbility Software Corp. and its authors, owners and operators harmless against any and all claims that may arise from our use of such information.
IMPORTANT: Make sure that your message contains a valid return address, otherwise we would be unable to send you a reply. In particular, be sure to remove the "anti-spamming" parts, if any, from your return address.
AOL members: Make sure your AOL Mail Controls are not set to block
Internet email. If you have Internet email blocked, you will need to update
your AOL Mail Controls. To make this update, enter the AOL Keyword Mail Controls on AOL.
Anti-spam filters: Make sure your anti-spam filters configured not to reject email coming from the domains winability.com, winability.net, winability-software.com. If you don't hear from us within a reasonable time, check your trash email folder, it could be that your anti-spam software has mistaken our message for spam and moved it there!
Lost license key or an installation file?
Click here to visit our online store and order a replacement.
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